GENERAL DESCRIPTION OF POSITION

A civil processing clerk performs specialized clerical work processing civil court documents, maintaining court records, and providing customer service in accordance with Florida Statutes, Rules of Court, and established procedures. They interact with attorneys, defendants, and the public while maintaining professionalism in high-pressure environments. Additionally, they oversee scheduling, process court paperwork, and ensure compliance with legal procedures. This position requires attention to detail, strong organizational skills, and the ability to manage multiple priorities in a fast-paced environment.

ESSENTIAL JOB FUNCTIONS

The tasks listed below represent essential job functions and exclude the marginal functions of the position that are incidental to the performance of essential job duties. The Clerk may assign additional responsibilities related to the area of work as necessary or during a declared emergency.

• Review and process legal documents for multiple case types including evictions, foreclosures, civil complaints, and small claims matters.
• Review, evaluate, and process legal documents for compliance with court rules and procedures.
• Enter and update case information in the case management system.
• Process emergency motions and time-sensitive documents according to priority.
• Handle financial transactions including but not limited to escrow payments and filing fees.
• Prepare and process court documents including summons, writs, garnishments, judgments  and certificates according to statutory requirements      while ensuring proper scanning, imaging and verification of all case-related materials.
• Assist with hearing preparations for courtroom proceedings.
• Manage electronic filing systems and maintain accurate digital court records.
• Provide cross-departmental support for case management tasks, including initiating, updating, reopening, and closing cases.
• Delivers professional customer service by responding to inquiries and providing assistance to diverse stakeholders through multiple                        communication channels.
• Maintain confidentiality and adhere to statutory requirements when handling sealed or confidential records.
• Perform extensive data entry and documentation, including typing correspondence and producing copies for case files.
• Sort, prioritize, and process post-court paperwork, escalating urgent items for immediate handling.
• Support training efforts, mentoring new hires and assisting in procedural improvements.
• Conduct quality control checks on scanned documents, correcting errors and ensuring legibility.

 QUALIFICATIONS 

Verifiable, related work experience may be substituted in lieu of postsecondary educational requirements if a candidate is otherwise qualified for the position. Prior experience working in a Clerk’s office and with the current programs is preferred and may be given consideration in lieu of on the job experience. Related work experience may not substitute for any required licensure, certification, or registration required for the position. Substitution of postsecondary educational requirements is authorized as follows:

- Graduation from high school or possession of an accredited equivalency diploma.

- One (1) year of clerical or administrative experience required, preferably in a legal or governmental setting.