GENERAL DESCRIPTION OF POSITION

A family processing clerk performs specialized clerical work processing family court documents, managing sensitive case information, and providing customer service for family-related court matters. This position handles confidential cases including dependency, adoption, and domestic relations while ensuring compliance with Florida Statutes and court procedures. They interact with attorneys, defendants, and the public while maintaining professionalism in high-pressure environments. Additionally, they oversee scheduling, process court paperwork, and ensure compliance with legal procedures. This position requires attention to detail, strong organizational skills, and the ability to manage multiple priorities in a fast-paced environment.

ESSENTIAL JOB FUNCTIONS

The tasks listed below represent essential job functions and exclude the marginal functions of the position that are incidental to the performance of essential job duties. The Clerk may assign additional responsibilities related to the area of work as necessary or during a declared emergency.

• Processes and maintains family court cases including dependency, adoption, and domestic relations matters while ensuring proper                         documentation and tracking.
• Reviews and processes time-sensitive documents including emergency shelter petitions, judicial waivers, custody orders, and child support             modifications.
• Maintains accurate case records in multiple systems including Benchmark, SCORSS, and JustFOIA while processing confidential information         through Intellidact.
• Prepares and manages various court dockets including shelter, status, judicial review, drug court, and TPR/MBI hearings.
• Processes court orders, judgments, and hearing results while coordinating with judiciary staff for emergency matters.
• Maintains proper documentation for court proceedings including arraignments, pre-trials, and adjudicatory hearings.
• Processes income withholding orders, qualified domestic relations orders, and administrative support orders.
• Performs records management duties including scanning, microfilming, and maintaining missing image reports.
• Processes vital statistics reports and manages confidential documentation.
• Handles fee assessment, verification, and collection while maintaining accurate financial records.
• Delivers professional customer service by responding to inquiries and providing assistance to diverse stakeholders through multiple                         communication channels.
• Reviews and processes legal documents for compliance with Florida Statutes, Rules of Court, and established procedures.
• Coordinates with various agencies including Department of Children and Families, Department of Revenue, and Guardian ad Litem program.

QUALIFICATIONS 

Verifiable, related work experience may be substituted in lieu of postsecondary educational requirements if a candidate is otherwise qualified for the position. Prior experience working in a Clerk’s office and with the current programs is preferred and may be given consideration in lieu of on the job experience. Related work experience may not substitute for any required licensure, certification, or registration required for the position. Substitution of postsecondary educational requirements is authorized as follows:

- Graduation from high school or possession of an accredited equivalency diploma.

- One (1) year of clerical or administrative experience required, preferably in a legal or governmental setting.