Primary Job Responsibilities

Customer Service – dealing with customer enquiries via phone, in person or website chat for pre and after sales, providing quotations and following up with prospects.
Technical Assistance – for after sales service and product modifications.
Retail Area – manage the retail area including inventory management.
Processing of orders and payments using our accounting and POS system.

Training for our accounting system and POS for the entire order process will be provided.

Veterans encourged to apply

Other Job responsibilities

Inventory ordering from suppliers as required, general inventory management.

Candidate will need to help in other areas of the business as and when required during busy times.

Requirements

Knowledge of the product line we supply would be beneficial but not essential as full training will be provided.

Candidate needs to be personable and able to work well as a team member.

Attention to detail essential.

Mathematical Skills – The ability to add, subtract, multiply and calculate units of measure correctly.

Basic reading and writing skills – Need to be able to read and understand orders and record information, as necessary.

Computer skills are required – General knowledge of basic computer programs and the ability to learn new programs essential.